You “Like” Us, But Do You Love Us?
Video featuring Dave Kerpen, author of Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be…
Marketing & Sales
My Greatest Sale Ever
Video featuring Mark Rodgers, author of Accelerate the Sale. Sometimes it’s not the dollar figure that counts. Mark Rodgers shares…
Making Your Customers Feel Welcome
Guest post by Bob Lucas, author of Please Every Customer. Have you ever experienced a situation in which you were…
The Payoff For Better Communication
Guest post by Dianna Booher, author of Communicate with Confidence. Ask lawyers, engineers, or systems analysts which creates the most…