Marketing & Sales Small Business 8 Ways To Better Engage Your Customers Barbara Pachter November 17, 2016 Excerpt from The Communication Clinic: 99 Proven Cures for the Most Common Business Mistakes, by Barbara Pachter and Denise Cowie.…
Leadership Operations Taking Medical Solutions To The Patients Clayton Christensen October 7, 2016 Adapted from The Innovator’s Prescription: A Disruptive Solution for Healthcare, by Clayton M. Christensen. In most industries, when radically new…
Leadership Operations The Physician Champion Of The EHR C. Martin Harris October 5, 2016 Adapted from It’s About Patient Care by C. Martin Harris and Gene Lazuta. The physician champion is a professional personification…
HR & Training Leadership An Analogy Is Like A Doorway To “Aha!” Ben Decker August 26, 2016 Adapted from Communicate to Influence: How to Inspire Your Audience to Action, by Ben Decker and Kelly Decker. An analogy…
Leadership Operations The Blueprint That Fixed A Doomsday Scenario David Hollister, Ray Tadgerson, Tomas Holt and David Closs August 26, 2016 Excerpt from SECOND SHIFT: The Inside Story of the Keep GM Movement by David Hollister, Ray Tadgerson, David Closs and Tomas Holt.…
Career HR & Training Is Your Job A Chore, Career, Or Calling? Tal Ben-Shahar August 19, 2016 Excerpt from Happier: Learn the Secrets to Daily Joy and Lasting Fulfillment, by Tal Ben-Shahar. The psychologist Abraham Maslow once wrote…
Career Focus On Where You Want To Go Gary Mack August 19, 2016 Adapted from Mind Gym: An Athletes’ Guide to Inner Excellence, by Gary Mack and David Casstevens. When a weekend golfer…
Finance & Investing Marketing & Sales Real Estate 4 Questions To Ask Before You Negotiate John Schaub July 18, 2016 Excerpt from Building Wealth One House at a Time, Updated and Expanded, by John Schaub. 1. Is the person with…
Leadership Operations How Waste Became “Business as Usual” Jacob Stoller June 15, 2016 Excerpt from THE LEAN CEO: Leading the Way to World-Class Excellence by Jacob Stoller. Take a look at the following three…
Leadership Operations Helping Leaders Understand Their Role In Six Sigma Kimberly Watson-Hemphill and Kristine Nissen Bradley June 13, 2016 Excerpt from INNOVATING LEAN SIX SIGMA by Kimberly Watson-Hemphill and Kristine Nissen Bradley. We’ve run into an odd phenomenon many…
Career Leadership Q&A with “The Digital Doctor” Robert Wachter May 24, 2016 Q&A Podcast with Dr. Bob Wachter, author of The Digital Doctor. Whats the biggest challenge facing patient safety? In this…
HR & Training Leadership The Value of Communication Coaching Adrienne Boissy May 24, 2016 Adapted from Communication the Cleveland Clinic Way by Dr. Adrienne Boissy and Dr. Timothy Gilligan. As noted by Atul Gawande…